Wish Net Complaints & Reviews

I am fed up with this service provider... Most of the time it has no internet connection.. At first my provider asked me to hav an optic fibre then they asked me to increase the money of monthly pack but there is no change... Most of the days most of the time it has no internet connection...worst experience..

When I took this wish net internet connection the local operator of Tetultala - laketown Mr Subrata and Mr Subhadip das told that the installation charge is fully refundable.. but when I wanted to withdraw the service due to poor connection and poor customer service they told they have a company policy of providing 50% refund.. however when I connected to wish net customer care they told they don't have any such policy... The local operators are cheating customers and wish net are least bothered.. very very very trouble some company.. very dissatisfied. Local operators are lazy and don't work as expected and they show lot of attitude

Speed is very low all time, high ping.very slow download and upload speed. my plan wise wishnet should give 100Mbps download speed an 60 Mbps uploading speed but i get 11Mbps downloading speed and uploading 29Mbps, requested time out issue are stayed whole time.wishnet does not resolved. BUT all months money take by WISHNET, now i am facing problemsof this plan -freedom100, cost -1888, cheat with me. if wishnet does not resolve this as soon as possible, please refund my money. My ID -209320.

Speed is very low all time, high ping.very slow download and upload speed. my plan wise wishnet should give 100Mbps download speed an 60 Mbps uploading speed but i get 11Mbps downloading speed and uploading 29Mbps, requested time out issue are stayed whole time.wishnet does not resolved. BUT all months money take by WISHNET, now i am facing problemsof this plan -freedom100, cost -1888, cheat with me. if wishnet does not resolve this as soon as possible, please refund my money.

I recharged my bronze 80 plan tonight at 1:26 am and still my net is not working, while login it's showing no active but in the wishnet website it's showing i have active plans. Please help me..i never faced this problem before, i have my exams tomorrow.

Customer ID- 258008.

Network is extremely slow. The people sitting at customer service desk are simply useless and close the incidents raised without providing solutions. We have raised complaints several time but in time. If our issue is not resolved in next 24 hours we would raise this up with the consumer forum.

Dear sir,
My internet is going away many times a day and taking pretty long to come back, so if you solve this problem then it would be a kind action from your side.

Regards

Swarup Kanti Roy.
Id no. 312186.
WB, Siliguri- 734004.

It seems Wishnet team, email is [protected]@wishnet.co.in does not reply to mail from registered e mail id . Mail was shared on 18th Nov 2020. I raised two the dockets. But they were closed without any update.
Today also I payed the bill, still my account is not yet activated even after 3 hrs. I called up help line number [protected] but support team also has no idea when my account will be reactivated.
I missed my office work due to this no service from wishnet.

First of all, i connected my wifi and homepage isnt appearing where one can sign in. i dont wanna mention their base speed. [censored]iest service ever. They don't give a fux about resolving problems. I called customer care about 3 times and they didnt pick up. Guess they were smoking pot i believe. Just a word for you service providers, sell your company if you cant keep up.

I am getting packet loss in valorant (game)
in the video its clearly showing network problem and packet loss going 20% - 50%
fix my routing issue and game lag as soon as possible
i have lot of tournaments going so i have to attend hope you guys can understand what broadband means to me thank you hope for quick response from your side.

my register mobile no. [protected]

This December Me and my friends using Wishnet are facing Packet Loss. I have called their call center few times and still issue hasn't been fixed yet.
I am having these issues from Burdwan. I want to say that if you did not give proper speed, so give my money of the this month with installation charge. Why i am being cheated by Wishnet internet service. Is it the Wishnet terms and condition?

Download speed is very low after taking 25mbps plan network problems are frequent bad service response i have to give frequent. Dockets for my network problems to be fixed here is the no of the service provider.
[protected]

I have installed wishnet yesterday. It is activated but I am not receiving any internet.

Wishnet isn't resolving internet issue after repeatedly complaining them for the past three months since 24/08/2020. They give the same reason that they have forwarded the issue to their responsible engineer but the engineer haven't really worked towards resolving the issue at all.

My Wishnet customer id is 236483. I did the online recharge from Wishnet self care portal by using this link https://wishnet.in/login/ on 24th Oct, 2020 at around 1AM midnight. Recharge done successfully through UPI. Money deducted from the bank and also my selfcare portal also updated with the active plan. But when I connect my laptop with Wishnet ineternet it shows a login screen. No confirmation of recharge successful from Wishnet also received via SMS. This is a total scam and fraud. I called their support number 10 times in last 30 minutes, no one picked up the phone. If with in 2 hours my internet not active then refund my money asap. Build your website and portal by a good web developer.

Sir at 30 th of sep I tried to recharge my wish net through instant recharge bt I can't get any confirmation of reacharge successful bt transaction is deducted from my bank account and no confirmation of recharge successful is there .now I want that to refund that I HV bank details and Messege also

My self sumit majumder. My contact [protected]. I am using 590 rs silver pack where internet speed suppose to be 70mbps. I am getting 14mbps which is totally wrong. Every day two-three time interruption of service is add on.

Kindly look into this. If you do continue this type of service i must say u will not stay in competition.

Hi, i am using wishnet broadband fiber connection at home last 3 month. But i am facing several issue like internet speed /ping loss. I am using bronze 80 package but getting most of the time max 40mbps speed and latency is high. When i try to contact local operator they did't any repaly and also not pick phone. And also many time to try contact helpline number they also not doing anything

Hi,
I am a wishnet user for many years now as our local operator wont allow any of the competition to enter our kasba area. The local operators are dacoits, they used to charge 200 bucks extra for cheaper packages claiming that they charge it for service which i hardly get. That is resolved now as i recharge online and hence pay the actual charge for the package.
I had persistent speed related issues for which i had complained a number of times. Everytime they asked me to change the cable or install optical fibre to enhance my speed. Recently, i had to install optical fibre as i was working from home and i was promised that my speed will increase. I have recharged a package for 80mbps but am getting a speed of 8mbps. I lodged a complaint but the customer service is pathetic and just gave me a docket number. The issue is not yet resolved. Can you please help me get the service?
Dear susham banerjee, service request ticket no is 659188wn210920. Log on to www.wishnet.in for self care portal.
These kind of dockets just stay pending and then gets closed.
Please help me to get the service for which i had to pay 3000 bucks for my installation.
Regards
Susham banerjee
[protected]

Dear sir,

I live in darjeeling (734101) and here the internet service provider (Wishnet) is running a service all over the district, however they do not provide their customers with any documents like customer id, or registration information. If i call the customer care for any issues then they says that i am not registered for their service. That means my account is not yet registered with them.

I don't have any information or details to share which specify my wishnet account, because they never provided such.

Could you please investigate if wishnet service provided is the verified service provider in our area and not running fake business. I have a strong feeling that they they are fake because they don't provide any document related to wishnet service.

They took rs4000 for new connection and said i have to pay rs 650 as rental. Wherein the actual rental is rs 499 in their official website.

After the successful connection, it worked for 1 day and then it's went off. I don't have connectivity now. When i try to call their contact number ([protected]), it's switch off. And if i call customer care ([protected]) they look for customer id or registered number and says i'm not registered.

What should i do now. Please help.

My contact number is [protected]
Email id: [protected]@yahoo.com