Wish Net Complaints & Reviews

No internet is available since friday. We have called in the helpline numbers, but got no response. We have been facing lot of problems due to no internet. It is my humble request to look into the matter as soon as possible. We have been using wishnet since the last 5 years and are very disappointed for such not recoeving any response against our problem. If this continues we may have to change our internet service.

Hi,

Registered no.: [protected] (Pijush kanti das).

I tried connecting wishnet customer care no. Multiple times since last 5days. But the customer support executives are not receiving calls or taking any kind of complaints. Internet connection is not available since last 5days.3days back i had a talk with one executive and docket was raised. But after that also no initiative was taken by the customer care executives for resolving the issue.

Kindly help me out. Everyone has to do work from home now, and we have to depend on this broadband lines.

I am using wishnet for like 3years now and they started restricting some of the ports. I was bearable as they didnot block most popular ports and now they blocked most of the port. I do stream and play videogames and this port blocking is making it so hard to do . When i asked them to solve this issue they said that i need to take live ip ie i have to pay like 3 times the money i currently pay. No other internet service provider does this...

I have been a wishnet user for over 5 years now, recently i discovered i am getting nat type strict which playing online games on my computer. I had to forward some ports by paying extra and the issue was solved for just 1 game. Now wishnet is asking me to change to biz plan. This is absolutely extortion of money. Something like this should not be chargeable. Very poor experience. Everyone should be aware of such extortion the isps do in kolkata.

I have been using wishnet broadband services for more than 4 years now. Recently they have started blocking ports and putting the nat type to strict which results in me not being able to use a lot of online services. When i talked to the customer care, instead of solving my problem they asked me to pay extra money in order to unblock ports.
This is ridiculous, no other broadband service use this kind of methods to make customers pay extra for such a basic necessity.
If wishnet does not fix this problem i'll be forced to take it up with the consumer court.

I've been using wishnet for almost 6 months and my main purpose is gaming. However yesterday i came across an issue of blocked ports and strict nat type in my connection. Upon calling the customer service, i am told to contact my local provider for opening the ports and i am not given any further information about the cost and charges and the process. However, when i contact the local provider they are talking about corporate packages and...

Sir,
I am using your connection for 5 months. When i took the connection it was really fine and gave me 11 mbps download speed. But after 3 months i am not getting atleast 1 mbps download speed. When i tried to download games from "steam" the download speed stay in between 300kbps and then 0bps and stop downloading.in fact it takes much time to play a 1080p youtube video. I need a
Answer to this problem what is really happened after 3 months. Using those three months i recommended all of my friend who want to take connection must use wishnet because it is a high speed internet but know it gives me speed like 2g. What i try to download i only get 100-200kbps and it takes long time to download and sometimes it stops downloading. I will be very greatful if you look into this matter.
Thank you

I am using wish net connection more than one year. From last two month, i am very much disappointed regarding your service. First thing is
Every day, i noticed that the connection are not available more 6-7 hours with a remarks in the site i. E. "timed out", "host destination unreachable" or "transmission failed general failure". And second thing, From last week I not able to accesst internet due to speed issue, the speed is very low. I contact so many time to there office, over the call, They are just going to take the time of day, last two days ago they told "give me two days, I will solve your problem within two days." But Today is the last day and at the last moment they inform they will need more time.

My question is that why the problem is persisting despite of several visit of your technician. I think nobody is taking the matter seriously or it may be a corporate culture that after getting the monthly as subscription from the customer, you absolve all of your responsibilities towards providing a minimum service to the customer. I again request you, please sort-out the matter in today, i can't give more time. otherwise i have no option other than to escalate the matter to the proper forum.

Regards

Ranjit Khasnobish
User Id- fcn_Ranjit138
Mobile-[protected]
Falakata, Alipuduar, 735211

I am a coustomer of burdwan bankura more (Aman road lines), i was calling so many time of your chanal partner but no response. Your chanal partner behavior is very poor. All time they could not pic up the phone. They are no service provided me. I am very frusted to your chanel partner. Please solve that.
Chanel partner ph no-[protected]/[protected]/[protected]

Aman road lines ph no [protected]

Been a wishnet user for a long time now, recently i discovered they blocked all ports and as a web developer, streamer and a gamer this means that i can neither host websites nor i can properly game unless i pay extra for it on top of the monthly package im already paying for. Upon contacting wishnet customer support and asking about the issue i was told to contact lco (Local cable operator) and pay extra just to forward necessary ports,...

My internet speed had been around 1.5 mbps while surfing youtube and more while downloading for past 3 months. Now it is back to 500 kbps. I have not changed the pack since i got the connection. Why is this happening. My service provider is not giving me satisfying reply. My id is suryasekhar_kb. Registered number is [protected]. If i don't get a reply from you i will think of changing the connection. Thank you.

I am a customer of Wishnet Broadband Internet Service Provider. I have been facing internet connectivity problems on a regular basis. I have been informing the customer care of Wishnet also as been informed to report if there happens to be any sort of problem. whenever I called they just asked me to ping 172.16.0.1 –t and after that, they create one docket for my issue. I face this problem on a regular basis. But as of now, I did not get any permanent solution to my problem.
Never expected this kind of service from fishnet. Such a poor service.

thanks
Soutik Samanta
user name - sh28_sn

Been a wishnet user for 3yrs now,

I posted this very complaint once and now my NAT Type is strict again.

As a web developer, a Game Designer and developer this means that i can neither host websites nor i can properly test my games unless i pay extra for it on top of the monthly package im already paying for. Upon contacting wishnet customer support and asking about the issue i was told to contact lco (Local...

I am been having bad internet service for the last one month but no one is providing a proper solution... Everytime i call the toll free no they say that they are looking into the matter but i am not getting any solution... I registered more than 20 complaints in the last one month but nothing happened..

Main problems :

Ping loss even at idle..
20 request timeouts at every 1000 replies (2% loss)
This usually happens at the peek hours everyday (8pm to 1am) when the traffic is very high...

I am a new customer of you internet service from chinsura (712101) and experiencing horrible internet conditions. Each and every day some time the internet speed falls down too much and some times internet is totally down. I am facing a lot of trouble in my office work as I am currently working from home.

The customer id is gg_tarak1

Please fix the issue related to speed and unavailability of internet.

Thanks!

[protected]
Yash Dalmia
Above us my resgisterd detail
From Last 8 days my sign in page isn't opening, i koled several times to customer care no. But they only know 2 things 1st how to fool customers 2nd just passing time in office with collegues from 10am to 8pm, they ask me to contact local agent nd ask him to diable 1 pack coz 2 packs were activate but when i contacted local he said another thing he came did something with wires then asked me to check it was okk for a time being but then again same problem just tell me whome should i ask to fix it coz n a student of Media studies i need proper internet thats why i m relying on Wifi if i had to use my phone connection for everything why i am paying every month for Wireless connection, nd i[censored] can't properly treat ur customers then plez plez plez don't fool people by Doing Advertisments spending Millions nd can't even spend a penny to have some Good Human Resource Management team for ur customers who rely on things from ur service nd u are not even providing them properly, Just tell me what should be done to get it fix properly nd i[censored] guys cant then... TY VM for ur great (So-Called) Services.

Krishna Dalmia
[protected]
krishna.[protected]@gmail.com

"wishnet" the most worst internet service provider. The local operator in our area (Ramchandrapur - kolkata) is more worthless. The service provider is charging 472/- for 30 days unlimited internet and where i am getting the internet service for only 22 - 24 days. The service provider block the connection as soon as the scheduled 30 days are over without adjusting those days of without internet. I am suffering for the last 2 years with their cheating habits and non-cooperation. As i have lots of job works which requires internet service regularly but every month due to their internet cutout i have to face a hefty financial loss, and so to complete my job work i have to pay extra at cyber cafe.
It is really unprofessional attitude from "wishnet" and harrassing the customer is their regular habit. Every month i book complaint at wishnet and in return they simply provide me complaint booking ticket and their duty is over as they are favouring me. This month i am without internet from 13.05.2019 till date. I booked complaint 3 times and the till date the problem is not solved. I demand a compensation from the wishnet and resolve my internet service at the earliest.

Wishnet bradband is charging 472/- per month i. E. 30 days and providing the service for 20-22 days every month and rest of the days remains without internet. The service of the company is very poor. Every month the internet provider is earning 80/- to 125/- without giving internet service. Most worst internet service provider in kolkata. They are cheating the customer. This is going on for the last 1 year and they don't have any solution for this problem. They only take complain and gives a token no. And then foget it forever. I have incurred a hefty loss of finance for non complition of my job work due to their inability of providing regular internet service. This current month i am without internet service from 13.05.2019 till date. The behaviour of the wishnet staff is very rude and unprofessional. I would request you to take neccessary action againt the wishnet internet service.

My registration mobile number [protected]. 6th may 2019 this issue is showing.
My broadband connection is unreachable. I'm complaining more than 5 times. But they could not make a solution of their unprofessional technical team with in hole day. Even their support team didn't response properly. I think their technical team is very weak or irresponsible.

Two months before i had taken the connection of wishnet, since the day my plan started connection is not working. I complained at least 50 times to the customer care but they still have not solved my issue. And the local operator does not respond to my call. If wishnet provides such service then i am sorry to remove your connection. If they can not solve my issue then they must return my recharge money.