Wishacupcake.com — not yet refunded my order amount

Website:

www.wishacupcake.com

I ordered a cake for my friend' marriage anniversary. These stupid people took the order and later on said this is out of our delivery area (why do they take orders then..!!). Since then i have called complained and also registered their company name to fraud list. But still the amount has not been refunded.. Bull ### to heir service and the people.