Wonderchef Home Appliances — complain no. - wc/sf/190718/97 pending since 7 months

Address:

Bangalore, Karnataka, 560068

Hi,

As discussed with help with closure of complain stated in subject, this product i have bought for my own use and at initial use only i had issue with flame coming out from the nob, considering the criticality and safety issue i have raised complain immediately and informed mr. Shivanand from bangalore service team.

Since then i have following up with him but there is no response, he promised replacement almost 7 month back but it's not done and now he is not even responding to calls and messages. I got detains of 2 people from there senior team but they also dont respond to calls and mails.

The response has been very poor, even though i have met him at my home and also in office, this kind of negligence doesn't reflect good on such reputed brand and gives us doubt on after sales of brand while promoting it in store.

Kindly look it, hoping to get immediate response.