Wonderchef Home Appliances — complaint not addressed even after 10 working days

Address:

#300 A Sector 17, Panchkula, Haryana, 134109

Complaint no: hr[protected]
Date : 14 june 2019

Have registered a complaint that my wonder chef ckm (Complete kitchen machine) worth rs 4000 is not working and have been assured that it will be addressed within 24 working hours.
Its been 10 days and no one called me.
Have called customer service 3 times. Every time they are just fooling me around. Gave me technician no deepak singh, who never calls and pick calls.
Finally after all this. Asked them to return my machine, and they replied return and replacement not possible.
Total fraud company, looting people in the name of sanjeev kapoor.
Very much disappointed. Waste of money.

Regards,
Srishty kapoor.