[Resolved] Wonderchef Home Appliances — Nutri Blend Mixie Defective. | |||
I purchased above said product vide Invoice No.IN-SDEE-1436 dated[protected], very much disappointed with its performance just after two months of purchase it started giving problems. Since the purchase, it went under repair for 4-5 times. This time it is Extreme, it stopped working on[protected] I complained regarding this and the Technician came from HACC AGENCY A-1/40 SECTOR-04 ROHINI DELHI-110085 vide call no. DL[protected] dated[protected], checked up the mixie & said its motor is not working it has to be changed & he took the mixie along with him.On[protected]they delivered the mixie when we checked up the mixie was NOT WORKING, I don't understand what type of repair was carried out, I doubt whether the motor was replaced or not.I did not receive the mixie again he took it back and there was no communication from the service provider, I called them on[protected] they said MOTOR PLATE kharab hai order kar di hai apko wait karna padega this is the reply I got on[protected]. Even I spoken to Mr.Mishra the owner of Service provider company & He promised to call me back after 10- 15 minutes after understanding the complete issue, but till today I have not received any call from him and he is not picking up my phone. On[protected] again they brought the mixie to my place saying that now Motor & Motor plate is changed, but to my astonishment again the damn thing was not working, the Technician said adjust kar ke chala lijiye. This is what you guys are providing services to your Valuable customers Or Customer is = KASHTON ME MAR. It is going to be ONE month I am suffering a lot of mental agonies.Please look into the matter ASAP & please do not compell to lose my temper and take some serious step. Looking for a positive reply from your end & with NEW NUTRI BLEND. Thanks Was this information helpful? | |||
Nov 1, 2021 Complaint marked as Resolved Wonderchef Home Appliances customer support has been notified about the posted complaint. Verified Support Sep 23, 2021 Wonderchef Home Appliances Customer Care's response Dear Raja, this is not the experience we want you to have. We hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
| |||
2 Comments | |||
Comments
Complaint made & email also sent to Wonderchef but still, there is no reply from their end . Horrible product with Pathetic SERVICE.
Reply
After complete one month of complaint my problem is not resolved.
Congrats to sales & service team.
Congrats to sales & service team.
32%
Complaints
412
Pending
38
Resolved
119
+91 22 6111 9888
+91 22 3215 1148
+91 22 3219 1488
Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076