Wonderchef Home Appliances — OTG does not work+Pathetic customer service

Post Purchase of this Wonderchef product, I have been frantically trying to contact them to return the product basis - Front door of the OTG not opening, miniature size. I am not receiving any proactiveness from their side to work on the ticket and they have on their own closed the ticket. (Ticket No:[protected]. Whatssap message to number +[protected],[protected] received no appropriate response. They call at odd hours (I had SHraddh ceremony at home). False promises on phone ( one lady confirmed she would take up the return/refund request). Now, I would definitely not want to deal with them owing to their pathetic customer service and this PRODUCT NEEDS TO BE RETURNED as it is lying as an unwanted inventory at my home. 'n' number of mails sent to [protected]@wonderchef.in - with no good response. Also, I realised this product had a sticker to be sent to another customer(Kundan Yad, Assam) - and I have my doubts they have intentionally sent me a defective product. model no : WCOTG01JK09A03
Was this information helpful?
No (0)
Yes (0)
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Wonderchef Home Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Wonderchef Home Appliances Phone
    +91 22 6111 9888
    +91 22 3215 1148
    +91 22 3219 1488
    Wonderchef Home Appliances Address
    Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076
    View all Wonderchef Home Appliances contact information