Wonderchef Home Appliances — Poor after sales service. Complaint #WB[protected] logged on March 28th.

Manila P

Apr 11, 2022

Address:

Siddha Pines, Rajarhat

Complain #WB[protected] logged on Mar 28th is still open. No technician visited my residence to check the appliance, but I got a sms that a spare part is required and order is placed on Mar 30th.
Wonder how talented are the technician appointed by Mr Sanjeev Kapoor that they can understand the problem even without checking the device.

Still waiting for anyone to visit physically to check the device, and the spare part is yet not received by them from the company after 2 weeks.

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Wonderchef Home Appliances Customer Care

from Mumbai, Maharashtra

Apr 12, 2022

Verified Support

Dear Manila, we understand the inconvenience this has caused you and we are here to help you. Kindly note we have escalated your concern to the relevant department and we will do the needful at the earliest. Appreciate your patience and cooperation in the interim. Thank you!