Wonderchef Home Appliances — Refund for Roti Magic is not addressed for 3 months

Hello, as per the email intimation in the launch of Roti Magic I have pre-booked it on 28th May, 2022, order id - WDCN375076. It was clearly mentioned that the pre-booking amount (5000 rupees) is 100% refundable in case of cancellation after the demo to happen at home. I have waited for 5 months hoping to get a jome demo (which did not happen, only tele demo was faciliated) and finally on Nov 9th, 2023 have requested for cancellation and refund by sending an email to [protected]@wonderchef.in bearing ticket No:[protected].

It has been 3 months now and there was no refund still. Requesting you get this resolved asap before I reach consumer court for higher rightful attention.
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Wonderchef Home Appliances customer support has been notified about the posted complaint.
Complaint comments 


Hi! Apologies for the experience. Rest assured, we have highlighted this to our team to look into it on priority and we will process the refund soon. Appreciate your patience & support.

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