Wonderchef Home Appliances — WDCN351741 Return request - ticket RJ[protected]

I stay in Jaipur. Its been more than a month now since i bought Nigella 2 ltr pressure cooker. When the product came while i was trying the pressure cooker the lid got stuck. I raised a complaint and after calling many times agent came after 7-8 days he opened the lid with some wire like instrument. I told him please return the product as i wont be able to use this as lid is too tight to use. He told u raise return request to CC. Soon he went i again tried to close the lid and again lid got stuck since then i have been calling CC have written mails but no action has been taken yet. If it was Amazon or Flipkart the product would have been returned without giving any trouble. I never expected such a big company’s CC is so poor and customer gets stuck after buying product. My complaint id is - RJ[protected].
I am a bone cancer patient i dont have strength in hands to use such hard lids. I am so much repenting after buying. I just hope my issue is resolved after writing here.