Wonderchef Home Appliances — wonderchef ferro cast iron grill pan, 2.3 liters/26 cm, red

Found enamel coating damaged in received item wonderchef ferro cast iron grill pan, 2.3 liters/26 cm, red.
Complain has been registered “ id : wb[protected]”
Invoice number 90264000
Bought from wonderchef website
Date of order 07/03/2019
Item received on 12/03/2019
Item is unused, complain raised on the same day (12/03/2019) of item received.
Photographic evidence has been provided.
I have reported to help line number many times. Written many e mails to them, got only one answer
"our senior team will examine all the valuable data given by you, and your complaint will be processed shortly".
They never actually do anything about it.
I am very much disappointed
+2 photos
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Comments

The product delivered at around 2 pm.i noticed a dent in my product and I would like a replacement to my product aa soon as possible

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