[Resolved]  Wonderchef Home Appliances — Wrong product delivered, customer care non responsive

I purchased a Wonderchef Revo Hand Mixer (Order no WDCN222297 )from the wonderchef site. I was delivered a granite range sauce pan (of lesser value than what I paid for the mixer). I have contacted customer care through mails and chat - they ask for the details, I fill up every thing and they send a stupid response like “hope you are enjoying your product, sorry for the inconvenience” and there is no mention of anything related to my complaint. Then suddenly one message will come like “our engineer will visit you today keep the warranty card teady”—- I mean WHY?? Of course, even that engineer for whatever god forsaken problem he was coming to fix, never showed up!This has happened for 6-8 times at least. Then there is the customer care phone number— you keep on ringing and it will continuously keep on saying “all our executives are busy they will attend shortly” but they never attend. I have never been able to talk to them even once— and these are not free calls!

Wonderchef is fraud- when the customer care support is not reliable, the product is definitely not good.