[Resolved]  Wonderchef / Misaki Tea Maker — Wonderchef product not delivered after prepaid order

Address:

Mumbai City, Maharashtra

I had purchased a misaki tea maker online from wonderchef (Sanjeev kapoor company) on 20th december (Order no[protected] and product was to be shipped in 2 days.

Till now the product is not shipped for reasons best know to them.
Calling the executives proves that they have no idea of the delivery or when it will be shipped or why it is not shipped so far. Even emails are not answered. Feedback filled on wonderchef website does not get any reply.

This is pathetic service levels especially when all other portals deliver goods in 3-4 working days. I trusted this site because of the sanjeev kapoor brand name associated with it, but was utterly disappointed.

If you can help me get the refund for the purchase it would be of great help. Also i would like to warn other people for dealing with this website.