| Address: Prem Nagar, Opposite Alpine Public School, Chilkana Road, Saharanpur, UP, India 247001 | | Website: woodenbazar.com |
I had placed an online order for a TV cabinet (order ID 3116) making a full payment of 22, 800/- from their website on Aug 13th, 2024. The committed delivery estimate was between 18th of Aug to 23rd of Aug. Please refer screenshot attached. Its been over 21 days now and they have still not dispatched the order.
I have sent emails asking for updates to their email ids [protected]@woodenbazar.com and [protected]@woodenbazar.com. But they didn't care to give a response. every time I call on the customer care number +91 [protected] they give false promises of dispatching it in the next couple of days and this pattern continues. I have called on their secondary numbers as well +91 [protected] (I had received order successfully placed WhatsApp message from this number) and [protected] but they don't care to respond.
Please help me in this regards and guide me if this is an online scam and if I should file a police complaint for fraud and cheating?
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