Woodland — Cheated me | |||||
HI, I purchased a pair of anklet boots on 14th Jan.2017 - model GF1658115- Bordeau colour anklets from the woodland store at phoenix market city mall. I normally wear the shoes with an orthoheel insole for comfort as i work long hours. When i got home and tried the pair (size 42) with the insole it was loose. On enquiring on availability of a size 41 I went to the Borivali store to exchange the size. The store person their named Rajesh gave me size 41 which fitted perfectly. On getting home I realized that the stitching on the inside of the shoe under the tongue was ripped and torn. It is not visible from the outside but totally damaged on the inner lining. I cannot use the pair as it will tear further on walking. I informed the Borivali store regarding the same but they are not even apologizing for selling me a defective pair. I want a refund as i do not like any other pair so I refuse to exchange for any other pair or else give me a fresh pair. Was this information helpful? | |||||
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Woodland customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I have ordered a shoe from email id [protected]@gmail.com, I am not satisfied with the size of shoe and want a replacement, I tried connecting with you through mobile no. but failed, moreover I can't see my product history on woodland.com.
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