| Address: vishnu tower 1601, keshavpada , mulund west, Mumbi |
My Order ID[protected]-0851504
I am reaching out regarding a quality issue with my Woodland Charcoal Black Shoes, which I purchased in November 2024. To my disappointment, within just a few months of normal usage, the shoes have shown significant wear and tear—the front section has torn, and the laces have also broken.
As a long-standing customer who values Woodland’s reputation for premium quality and durability, I find this to be highly unexpected. Given that these shoes were purchased only a few months ago, such deterioration raises serious concerns about the product's quality and longevity. I expect a prompt resolution in the form of a full replacement with the same pair, as this is clearly a manufacturing defect.
Please treat this matter with utmost priority and arrange for the replacement at the earliest. I look forward to your swift response and a resolution that upholds Woodland’s commitment to quality and customer satisfaction. Was this information helpful? | 
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