Woodland — dark brown shoes

Address:

no 24 A block nelson chambers nelson manickam road aminjikarai, Chennai, Tamil Nadu, 600029

I am dr. Sudhakar kasinathan neurosurgeon by profession i went to woodlands show room at t. Nagar chennai tamilnadu state india on 29.12.2018 and bought a dark brown woodlands shoe but unfortunately i sustained a shoe bite on the first day of wearing the shoe so i wanted replacement but the showroom people said they have to verify it then only they can sort it out it happened on 9.01.2019 in between i called 2 to 3 times they said the product is not ready and they will inform me. But today when i called up they are saying that they informed me on 16.02.2019 but it is not so and the store manager and other person are using unparliamentary words and demeaning to their profession because of this i have undergone extreme mental stress and agony kindly take action on those people and rectify the problem. I am being a customer of woodlands right from teenage for the past 25 years and this kind of situation have never happened in my life