[Resolved] Woodland — Pair of sandals having difference in Belt size

Nadeem Pawaskar

from Gurgaon, Haryana

Address:

Thane, Maharashtra, 400612

I had purchased Sandals from Woodland Store in VASHI Raghuleela mall. Just in two days of purchase there was a problem in eyelets sticching given for repairs. Which I got after two weeks. There is one more very serious problem is that the belts of both the units of sandals are of different size due to which when I wear the sandals I feel very visible and apparent difference in the two units. I had submitted the sandals to the woodland dealer at Raghuleela mall VASHI with a request for replacement as the difference in two units are clearly due to Manufacturing defect.
Bill no.01287 datd[protected]
Article No, G0103511
Size 41
1 repairs slip No.11 dates[protected]
Wood land store Vashi Ragulewla Vashi

NADEEM PAWASKAR
[protected]

+2 photos

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Apr 1, 2018

Complaint marked as Resolved

resolved after posting on face book

Woodland customer support has been notified about the posted complaint.

Sep 07, 2016

Updated by Nadeem Pawaskar [protected] Forwarded message[protected]
From: "Nadeem Pawaskar" <nadeempawaskar.[protected]@gmail.com>
Date: 7 Sep 2016 2:41 p.m.
Subject: RE: complaint regarding mismatched diffrent size belts in Woodland sandals
To: "Care" <[protected]@woodlandworldwide.com>
Cc:
Great sollution from your team after 25 Days of complaint. My complaint was about different sized belts in sandals which is clearly visible without aid of any measurement tools or some telescope. I had submitted the sandals to woodland dealer in Raghuleela mall VASHI who was also convinced about the problem in size of belts in sandals and sent the sandals to the company for replacement. But it's shocking that your expert team finds sandals ok after taking around 20 Days time and returned the sandals saying sandals are ok. I request you to issue a detailed written report after measuring the size of all belts of sandals with use of standard measuring tools from your expert team so that I can proceed with further action for solving my issue.