Woodland — personal legal letter due to the woodland shoes/chappal damage within warranty period

Address:

6790303

To,
Customer care department,
Woodland india.
India
And
Aero club woodland store,
Shop no s128.
Thrissur - 680004.
Kerala.
India.
Phone :[protected]

From,
Sunil k madam,
Kerala,
India
Mobile : [protected]
Email : [protected]@gmail.com

Sub : personal legal letter due to the shoes damage

Dear sir/madam,

I brought a woodland 42 inch orange shoes 19/02/2019 from aero club woodland store. Shop code s128, thrissur - 680004. Phone:[protected]. Mrp : 4495. They give me 50% offer and final price 2247. I used 4 times only from september 2019. The sheos was became bad condition like unusable. All area cracks and became damaged. I give them to replace or repair dated 9/1/2020. They sent woodland company for claims. Third february 2020 they told they can give claim amount 1120 and the amount deducted from the next purchase. They offed me one year warranty before i buy. They given me old product or duplicate with manufacturing date in 2015. This is a coasly shoe no chance for any damage. I used this product very carefully because of the cost. And damaged like unusable condition. I brought this shoe because of good brand. I need replacement with same cost or refund my money 2247. I believed good quality and they cheated me with giving old product or duplicate with damaged condition.
Kindly check this issue immediately and please solve my problems immediately. I am attaching purchase and repair bill for your reference.
Waiting for your reply and action.
Please note : this is the personal legal letter. Kindly take action before 7 days. Otherwise i will go to the consumer court for solve my problem.
Regards,
Sunil k madam
Mobile : [protected]
Email : [protected]@gmail.com.