Woodland Complaints & Reviews

I placed an order with Woodland (www.woodlandworldwide.com) on [27/09/2023], and I received the package on [02/10/2023]. However, to my dismay, the shoes I received were different from the ones I had originally ordered.
Order Details:
Order Number: OR-3114442
Order Date: 27 September 2023
Delivery Date: 02 October 2023
Product Ordered: Steel Grey Blue Boots For Men
Product Received: Grey Boots For Men
I have already paid Rs. 6495 for the shoes, which is a huge amount of money.
I immediately contacted their customer service team ([protected]@woodlandworldwide.com) on [02/10/2023] and explained the situation.
I got a mail on [06/10/2023] assuring a return pick up and refund of my money. I agreed to this, and to my surprise no one showed up to pick up the wrong shoes even after 9 days.
I have contacted their customer service team again, and now, no one is replying. I tried reaching out to through their helpline number, but no one picks it up. Helpline number is always busy.
I have now contacted their customer service team on multiple occasions to inquire about the return pick-up, but I have received nothing. I am extremely frustrated and angry with the way this situation has been handled.
I request Indian Consumer Complaints Forum to look into this matter
and take strict action.
Thank you.

We had purchased Men Walet at woodland showroom on that we are asking product details with the manager they irresponsible behaviour with us.

I had purchased a pair of loafers from woodland online store. But as the shoes were bigger in size, I had to return it. The return was initiated by woodland and item was picked up on 23rd September and it had reached their Mundka office address as per provided by their side, but till today I haven't received my refund amount of Rs 2246. Whenever I call their customer care, it always shows busy. I am not receiving any reply from their end over mail also. I am really disappointed with their service. I hope you will resolve my issue at the earliest. My order number is OR-3110698. Order date is 14/ 9/2023. AWB for returning the item is
[protected].

Regards,
Pompi Deka
[protected]

I have approached many times to your ludhiana ferozpur road shoes outlet for complaining this they have even accept after so many request and arguments about defected piece but not solved the problem.even after I offered the charges for repairing. Why the company is selling the product which is faulty and defected material. Kindly look the images as done mail from [protected]@gmail.com with shoe images. Now I am planning to subm8t this to consumer court and want justice even your MD on twitter harkirat singh. Contact [protected]
Mail ID [protected]@gmail.com

I have orderderd one sendal on sept 9 and i did online payment of 4295 but because of size placed mistakenly I cancelled on same day . Today is sept 13, till today I have not received my refund amount.

I called customer care multiple times calls were busy for long no customer representative responded. Very worst customer service of such a renowed brand I have come across.

Please try to fix the issues . And refund my amount.

Order ID-OR-3109685
Amount= 4295 Rs

I am writing to complain about the impolite and dis respectful behaviour of your Store Manager Vishal(Diamond plaza). I was at your exclusive store in few days back for making some Apparel’s purchases and he behaved rather rudely to me.
While I enter the showroom nobody greet me.
Manager sitting on a Red tool and watching illicit movie in desktop.the sound was on in low volume.I was fully shocked, this is beyond my imagination.How a store manager watching a porn movie in customer premises.
Then I start browsing on floor but Store manager still sitting on red tool and open his shoes beside.
I am unable to find all the sizes of a specific Tees, and hence I asked for help. But instead of helping me Mr Vishal arrogantly told me to choose another Stuffs or purchase it from somewhere else. When I asked his name he raise his voice and said my name is Vishal and do whatever you want to do.
I found this behaviour very insulting. I observed that he did not want to work or help any of the customers.Other store member also sitting a stool and busy with mobile.Is this way of working in your organisation.
It was never happen with me, I’m regular buyer of your Diamond plaza store.specially I am very much fond of your skating monk series.
But this was shocking for me and I am forced to make this video.
It is said that one rotten fruit can spoil the entire basket. I have a feeling that he is a negative influence on other staff as well and may even destroy the reputation of your store.I hope you will take care of this issues with strict action against him.

Sir/Madam,

I had purchased Woodland Gents Shoe - Online and delivered to me as on Dt. 23/04/2023 with article details as mentioned below:

Article No. OGC 3491119
DUBAI KHAKI NUBUK
GENTS SHOE
Size : 43(28 cm)
MRP : RS. 3995.00 (INCL.OF ALL TAXES)

Grievance :
Within 05 Months o[censored]sage of my WOODLAND SHOE, the upper body of the shoe lost the bondage with the shoe sole. Find the image attached for your perusal.

Concern : I had ultimate quality concerns with the world's leading shoe brand named WOODLAND earlier and that's why I purchased it for the very first time to get this experience but I was not satisfied with the quality that I have experienced with this brand. I sincerely want to double check the criteria for quality that the brand is claiming for.

Kindly look into this matter sincerely and acknowledge my grievance and concern,

Attachments: Sample Photographs for your prompt concern
Note: I had tried to contact customer care No.[protected]Woodland many number of times but did not connect due to unavailability and then I have sent an email with proof of photographs to [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com but not getting any answer.

I had ordered a pair of shoes() with Woodland (www.woodlandworldwide.com) and got the delivery by September 1, bill amount Rs. 2517 paid on delivery. Order Id : OR-3106056

The product that was delivered is dirty and is a pre-used one.
There are lot of wear and tear on the shoes. The leather parts of the shoe contain a lot of dirt and the midsole areas contain traces of washing soap. The product feels so cheap.

I had raised a replacement request with [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com the same day, there is no resolution till date. I want the item to be replaced with a brand new product.

I am attaching the receipt and the images of the product received.

I have order one sandals on woodland official website order Id is OR-3108850 on 5-September-2023 and cancelled the order on 6-September-2023 and when will be amount refund to my account.

I had placed an order for a pair of Khaki casual sandal for men from official woodland site "www.woodlandworldwide.com" payment of Google pay Rs 2397/- on 5th September 2023 and cancelled that order on 6th September 2023 However, I still have not received a refund for my order. and not update regarding my refund how much time will it take to give me the refund amount because the order has been cancelled since 6th September 2023.
Order...

I bought sandle from woodland on date05/09/2023. I had asked them to pack shoes of size 39. but they packed it of two sizes 38 and 39. I am from Nepal. Its not possible for me to go there and exchange. Can I exchange them in Nepal's outlet??....

Hi Woodland Team

I purchased a Plum colour Hand bag on 31st Aug, 2023 23:01:52 PM IST for total of 3997 Inr and I did try contacting woodland customer care multiple times but almost 2 agents answered after 1 hour and disconnected just after answering also I have been sending emails with screenshot of payment confirmation with other info like email and contact number time and amount I paid so they could give my order Id or atleast...

Hi Woodland Team

I purchased a Plum colour Hand bag on 31st Aug, 2023 23:01:52 PM IST for total of 3997 Inr and I did try contacting woodland customer care multiple times but almost 2 agents answered after 1 hour and disconnected just after answering also I have been sending emails with screenshot of payment confirmation with other info like email and contact number time and amount I paid so they could give my order Id or atleast...

I have placed an order on 26th Aug 2023.
Order Id: OR-3104130

There is no status change in that so tried calling customer care where no one answered I kept waiting. Mailed to mail id in the website where my mail didn't go through as well says wrong address. Which renowned company will provide wrong contact info in the website?? Now when I checked in the website order is showing as placed on 1st Sep 2023 I don't understand whats happening.

Yesterday on 31 August 2023, I had made a purchase from online store of woodland of two handbags for which I had made a payment of rs 6508 succesfully. Amount has been debited from my account to woodland with ref I'd[protected]. After which I didn't get any confirmation msg or email from the company. Neither they are responding to my emails at their customer care email I'd nor in their customer care number. Please either refund my money or get my order processed ASAP. This kind of behavior is highly unprofessional and not appreciated at all.

On 11th August, I returned the item "FWR MEN SHOE OGCC 3466119NW, DNAVY, 43" due to the size issue.
It was showing "Returned" in delhivery site.
It's been two week but I haven't received my refund of that order.
I am continuously dropping them a mail for refund status but I haven't received any response of them.
Could you please help me to get refund,

I purchase wdl sandal in woodland showroom in kerala trivandrum vellayambalam purchase time netwrk issue they dnt give bill they say bill send the whatsapp bt thry not send now we have issue my wdl sandal soul we come to here vellayambalam wdl shop they said no replace and no to slove the prblm why this
what i do 2023 feb i purchase this sandal my no [protected] aneesh
now come to shop 26/08/23 now get bill they say 3 months gurantee only

There is a jeans received from dilivery but that jeans quality very poor.and very over faded jeans

I have purchased shoe polish from woodland agartala on 01/Aug/2023
i have paid twice
once by QR code and another by cash

but one not refunded
Rs 195.00 must be refunded

by bank confirmed that it was credited to woodland agartala by npci

I had order shoes through Woodland official website.I have not received the order number till now it is been 4 days no response.I am not at all satisfied with the service.I need to money refunded