Woodland — re: regarding or[protected] received damage condition)

Address:

New Delhi, Delhi

Dear Woodland Team,

As per mail drop to you I received OR-1325547 in damage condition. You are drop the to visit store. Next day I visited to store but sales executive denied for replacement. After that I didn't follow up. Today I received the call from Woodland mentioned number.[protected]. I forgot to ask her nameof that lady.Lady told me that you visited the store & change the shoe. If any concerns talk to on given number. After reaching there as per previously again he denied for that. I called one that I have received the call. The person told me that we didn't do that. Unable to replace shoe.

Why you are spoiling the name of Woodland ( Aero Group)??. I using this brand from last decade. Last two month I purchased below orders from Woodland & you are wasting my time & also spoiling your brand name.

If you that that I am lying; then give the case to your vigilance or fraud this to investigate it.
i. I order OR-1321681 on 16 Dec-18. ii.Received this order on 21- Dec. As cross check with your courier partner.
iii. Drop mail to you first mail on 21- Dec same day with photos.
iv. Visited store next day. They denied for change.

I ordered below ordered from you in last two months. Why you are spoiling your brand name.

OR[protected] Woodland Estore
OR[protected] Woodland Estore
Bill No - 201827W156C02099 - Nagpur Store

You think that for that mentioned order I am lying. I want that I escalate this matter to Harkirat Singh Sir & Anil Sunkara Sir. If you want that I will do that & again I mentioned don't spoiled your brand name by calling & making false commitment on phone calls.

With Regards
Gaurav Durugkar
+91-[protected]