Woodland — Reg woodland shoe : cracked soul

Address:

Faridabad, Haryana, 121001

Sir :

I along with my brother bought a pair of Woodland shoe brown colour wherein the soul got cracked while the upper part of the shoe is quite fresh and new one.

It was quite surprising how the soul got cracked from the centre and this type of quality of shoe from a reputed brand like “ Woodland “ was not at all expected. Hope you understand the perception and the feelings we must be having for purchasing an expensive shoe of “ Woodland “ brand and getting ditched with the quality of shoe which is at our disposal.

We understand that Woodland maintain the best quality standards of material used in the product and how such a faux pas pass through the quality parameters of your Plant that the product reaches at the consumer end.

Hope you understand the concept of the consumer perception wherein a good shoe bought is now useless at the consumer end with a broken soul.

A line from your good self in addressing the dilemma to resolve shall be highly appreciated.

Thanks & regards,


Rakesh Takru
B.Comm., LL.B. (Hons)
5/F/55 N I T Faridabad 121001
[ Opposite Mother Dairy ]