[Resolved]  Www.askmebazaar.com — Damaged product not working

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New Delhi, Delhi

Hello, I ordered Car Electric Air Compressor Tyre Pump on 4th August, 2015.. My order no. AB4468266.. Finally after waiting for 2 long weeks the parcel got delivered to me on 18th afternoon.. As my car was not there so I could not check the product immediately.. Finally on 20th August, 2015 i.e. today I checked the product and found it to be faulty.. It is not working at all.. I tried to register my complaint on customer care number, initially the customer care executive denied to register the complaint giving reason that the product has been delivered around 18th afternoon and the complaint could be made only around today afternoon i.e. i am registering my complaint 8 hours late.. but is it not the responsibility of the seller to check the product before dispatch?? i believe this is very very poor and pathetic service given to consumer, I have experienced really great services with companies like Amazon, Shopclues, Snapdeal and this kind of behaviour was not expected from a big company like your.. hoping for a favourable response from your side