[Resolved] www.jabong.com — Wrong product delivered for order id [protected]

dineshibian

from Imphal, Manipur

Address:	Muzaffarpur, Bihar, 842002
Website:	www.jabong.com

Dear sir
I had placed ORDER ID [protected] jack & jones jeans on[protected]. I was caught by surprise when i opened the package its was a VOI brand jeans . The moment i received the product i had informed jabong about the wrong product With snapshot and details. Still they are not ready to accept their mixups. They straightaway closed the request and my money is stuck with them . They are not ready to refund for the same. I am the victim here. Please take care that customers should not be the victim for your mistakes. They are so stubborn they don't even care for their customers. I need my refund. Any ways i am going to consumer forum. I am done with jabong.

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Aug 2, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong