Www.myindiashopping.com (real Cinemas) — Order not received and company representatives are unresponsive

Address:	Thiruvananthapuram, Kerala, 695003
Website:	www.myindiashopping.com

I placed an order on www.myindiashopping.com (the company is called Real Cinemas) on October 01, 2015 through ORDER NO : [protected] / INVOICE NUMBER: A 13764. The amount I was charged is Rs. 332. Upon following up on October 9, I was told that some items in the stock were damaged and that the order would be delayed by a week. Since then, I have made numerous calls and dropped multiple emails but the company has been utterly unresponsive. I made numerous requests for them to cancel my order and refund the money, but have received no replies from them on that front as well. On October 24, after many follow ups, I was told that their system showed the order as packed - but after that, their representatives went into hibernation again. The email address that I have been using for correspondence is [protected]@myindiashopping.com - from which I received 2 replies with no concrete answers. The phone number that they refuse to pick up is [protected]. Their listed address in their mailers is: TC 4/2(4), VAYALIKADA JUNCTION, KOWDIAR P.O, TRIVANDRUM -695003, KERALA, INDIA Till date neither has my order been delivered nor cancelled. Please help in getting through to them.