Xiaomi India — After sales service support

I have submitted my redmi note 3 for service on 01 october 2016. Officials said it is a problem of motherboard and will take 2weeks for replacement. Now its 23rd of the month that means 23 days i have waited and they are saying for additional 20 days. They are also not sure of the proper duration of time it takes . Very poor after sales service by xiaomi and xiaomi officials are publishing that how proud they are by selling 20 million redmi note 3 in india.
Location: Cochi
Date Today: October 23, 2016
Work Sheet: WXIN[protected]
Name : Rathish Rajan
Email:[protected]@gmail.com
Service center name:
MI Exclusive Service Center
Address: MI Exclusive Service Center TVS electronics ltd No.39/4113, Ground floor, , Bright opp sony center M.G. Road 682016, Ravipuram Perumanoor, Kochi, Kerala
Phone:[protected]