Xiaomi India — against service center | |||
My name is utkarsh Prakash and i am purchased your mi phone (redmi note 4) and my front camera didn't take clear image and blur also.i already many complaints regarding this issue but i am not getting satisfied result and my warranty is also over. when i call your service last day of my warranty period but that day your service close due to labour day then i call again to your service center he say you don't get any problem to your warranty buy when i phone again to your service center he say you warranty was over and then i am tell the last day your customer execute say no warranty issue... then your senior customer executive Ravi say i didn't help i am. already visit 3times to your service center and i am not getting result. i am dicuss the issue to your service center but he didn't respond and i also complained to your customer care he didn't accepted her mistake and your service center didn't update my phone a new proper software. my main problem is when I visited your service center he didn't get right software and didn't update my phone properly and my front camera issue is not fix. my last jobsheet numbers are WXIN[protected]DATE-18/4/18) WXIN[protected]DATE - 7/3/18) WXIN[protected] DATE - 21/2/17 solve my problem and strict action against your service center and customer excutive and call me [protected] and my email id [protected]@gmail.com Was this information helpful? | |||
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