Xiaomi India — blast in my redmi note 5 pro | |||
My name is manish kumar chauhan and i have been using xiomi redmi note 5 phone in blue colour since 7 months. I m residing at delhi. I have used many phones of redmi. The problem occurs when on holi i. E 21.03.19 my phone blasted in my house. Fortunately it was lying on the table than. The phone's lower portion was destroyed rendered it useless. Its screen is broken alongwith lower part. I do not know the reason behind it. I went to xiomi service centre in janak puri delhi but they said it was not blasted but damaged because of my fault. They said that it would cost 6000 to repair the phone. But i think company should repair my phone immediately as it was not my fault in it. I could got injured but fortunately i survived.. It is first job of xiomi to repair my phone in this case but they do not. You are hereby requested to plz replair my phone at the earliest. I am attatching herewith the pics of my phone alongwith its bill. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Manish,
Just wanted to say that you had a narrow escape. Nobody including the Company wouldn't have agreed; instead they might be trying to put it under your fault smartly. Unfortunately it is very sorry to say that it has taken the life of an 8 year old girl from Kerala 2 days back. Its also a 3 years old Redmi Note 5 Pro which was blasting while the girl was watching videos in the phone. It was giving the effect of a Bomb Blast for the neighbors they were seeing the little girl lying with the shattered face :( This Girl and Grandmother was only present in the home when the incident took place and they had went to the kitchen for taking water during that time. Her parents were outside that time. She had lost four fingers and head was severely damage. Forensic team informed it was the damage happened in her brain caused the immediate death. Normally this could have happened due to the over heating if the phone was in use while keeping it on charging. In this case that was also not happened. Forensic and Police investigated and found girl was lying in the bed during this incident and there were no plug points to charge the phone. If anybody see that phone after the incident will not believe that's one cause such an injury and death. There were some damages in the display only and doesn't feel which had made such a terrific explosion. This is really dangerous. I just searched after this incident and found your post. You can see this incident in the news. It is happened in Thrissur district of Kerala. Its a shock for everyone.
Just wanted to say that you had a narrow escape. Nobody including the Company wouldn't have agreed; instead they might be trying to put it under your fault smartly. Unfortunately it is very sorry to say that it has taken the life of an 8 year old girl from Kerala 2 days back. Its also a 3 years old Redmi Note 5 Pro which was blasting while the girl was watching videos in the phone. It was giving the effect of a Bomb Blast for the neighbors they were seeing the little girl lying with the shattered face :( This Girl and Grandmother was only present in the home when the incident took place and they had went to the kitchen for taking water during that time. Her parents were outside that time. She had lost four fingers and head was severely damage. Forensic team informed it was the damage happened in her brain caused the immediate death. Normally this could have happened due to the over heating if the phone was in use while keeping it on charging. In this case that was also not happened. Forensic and Police investigated and found girl was lying in the bed during this incident and there were no plug points to charge the phone. If anybody see that phone after the incident will not believe that's one cause such an injury and death. There were some damages in the display only and doesn't feel which had made such a terrific explosion. This is really dangerous. I just searched after this incident and found your post. You can see this incident in the news. It is happened in Thrissur district of Kerala. Its a shock for everyone.
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