Xiaomi India — cancel order after that also delivered and now nobody listening on mi customer care

Address:	Panchkula, Haryana, 134109
Website:	[email protected]

I have cancelled order of product worth 627 rs from xiomi mi.com site (Official)
But after 2 days product delivered at my house when i came home and seen then called mi costumer care and he checked and said it was cancelled by you..
But not cancelled by our system and now its delivered so cant cancel or refund then i replied what was my fault... System is not mine thats yours... But he said yes its our fault but we cant return it.. When i said i can send you back as packet is sealed not open then he replied no sir.. We cant..
Then he said talk to our senior and i hold for more than 1 hour but noone respond and this have done 3 times but same responce so more than 1.30hr i have waited to talk but of nouse.. So its very bad experience with mi.com.. Better to buy things from amazon... As de r the real friends and knows the value of costumer...
My ph no [protected]... 0 and worst bad experience with this company... Really
Haedache online buy.. Cheaters are sitting online...