Xiaomi India — Charger not received under warranty

Address:	Mumbai City, Maharashtra, 400703
Website:	www.mi.com/in

I have given my charger for replacement under warranty at my nearest service center i. E. Vashi, navi mumbai on 17th sep, 2016. But i still haven't recieved it. I contact them daily on their support chat, where they have no answers for this. They always give excuse that someone from their team will call me regarding the issue in 24 hours, but that never happens, last call was recived on 12th oct with no positive outcomes. It is very frustrating for a customer to be a part of such cheap trips these companies are using.
Job sheet no: hhin[protected]
Incident number:[protected]

I have told them that i will raise concern with consumer court, but it looks like they are not ready to help. I am attaching one of the latest chats. Please help
I have other chats also, please let me know, i will attach them too.

Thanks,
Pulkit goel
[protected]
[protected]@gmail.com