Xiaomi India — complaint against service center srinagar jammu and kashmir

Address:

Pauri Garhwal, Uttarakhand, 190020

I have visited mi service center of district srinagar, kashmir for my issue having mic problem and when i told the executive that how much time it will take and the executive replied that it will take 1-2 hours... When my repair order sheet has been created successfully the executive told me that you have to wait for 4 days as they do not have equipment/product available... I told him that i will come after 4 days and the senior executive cancels my sheet and told me not to come before a month as if i came with same problem within a month it will be an issue for them... I told them why should i wait for your faults as you people didn't convey me before about products unavailability... The senior executive replied that company dont have funds to make products available and it is a local company u shouldn't have to buy local product first... I want you to take action against this center and resolve my problem so that i can use my phone