Xiaomi India — Defective product received but after lots of communication neither my problem has been resolved nor phone has been changed. | |
I am Subhaprakash Mishra, address S/o Surendra Mishra, Nuabetenda, Niali, Cuttack, 752120 Contact Number [protected]. I purchased POCO M2 Pro having SL NO 28284/E0V701903 from the date of purchase its call waiting option has not been working.For that i suffered a lot.Due to that problem, i am unable to who are called me and how many times also. I already visited Bhubaneswar Xiomi care, they repaire it and told your software is now updated.Your problem has been resolved.In such time the mobile was working properly but after one days same problem started, when i show them they told, you have to change your network from airtel to other then only your problem will be solved.But as per them i changed the network from Airtel to Jio but the same problem has been persisiting. It is a defective product, i suffered a lot please change the product so that it will be helpful for me. I already make complaint but the authority has nit given proper answer.My problem still continuing. Was this information helpful? | |
|
Sep 04, 2021 Updated by Subhaprakash Mishra I TRY TO UPLOAD THE DETAILS OF ALL SCREEN RECORDING AND SCREEN SHOT OF THE DEFAULT MOBILE AND CALLING MOBILE. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
6124
Pending
0
Resolved
259
+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
View all Xiaomi India contact information
2.That, My call waiting option had been on but after on also call waiting not showing in my mobile.
3.That, I already went to the Bhubaneswar service center and they update my mobile software and call waiting was work properly for some hour. After some time same waiting had not shown.
4.Again I went to the Authorises service center Bhubaneswar for solution of same problem but they advice to change the sim network. After considering that fact I chage sim but same problem was triggered.
5.I again went to the service center, they told we are not found any issue. All is ok you update your update version.
6.I consider and update but after update also same call waiting problem has been exist.
7.That I also try to exchange that mobile but no option for exchange was showing.
8.That after all complaint, I am not find any type of solution.
It is a harassment to the consumer.
Please solve the issue as soon as possible so that I am helpful.