Xiaomi India — Faulty phone even after multiple services - urgent!!

Address:

Gurgaon, Haryana, 122001

Hello MI Team, I bought Xiaomi Redmi Note 4G on 7th July`15 from Airtel showroom in Galleria Market in Gurgaon. I`m facing regular problems with this phone since Oct`15 onwards. Primarily issues being faced with Charging & Mic not working. I`ve given this phone to MI store around 2nd Nov`15 for repair & I got it back in about 10 days. I was travelling & didn`t use this phone for around 3 weeks. Within 3-4 days o[censored]se, I again faced same 2 issues mentioned above. Again, I submitted the phone on 22nd Dec`15 & after long delay, finally I got the phone on 12th Jan`16. JS[protected]. I discussed with Store Manager, Mr. Punit (+91-[protected]), that if I face same issue again, I want a new phone, as I`ve to travel 40 KM to MI store & I cant transfer my phone data again & again. Next days onwards, to my shock I again faced same issues. Within 6 months, I`ve faced major issues on 3 different occasions ! Request you to take my concern forward & help me in getting a new phone, as I`ve lost faith with service center competence with repetitive failures. Twice mother board has been changed & MIC has also been repaired, but issue is still not resolved ! MI Store G-02, Ground Floor, Parsvnath Arcadia, Sector - 14, Opp. to Motoroala Buidling, Gurgaon, Haryana 122001 Phone:[protected] Will appreciate a quick response from your side. Regards, Sidhant Verma