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Xiaomi India — hanging problems

Address:Kollam, Kerala, 683110

I have hanging issues but the technician says he doesn't see any issues for not to give refund i have video recordings of hanging problems.
Problem seems when i use the device continues. Technician says he doesn't see the problem. I do have video proof. They are not seeing the problem purposely for not to refund the amount. Redme note 6 pro. Imei:[protected]
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Bought on 5th feb frm flipkart, battery back up worst, i used to charge my new phone thrice a day, despite trying 5 times flipkart rejected my return, i am struggling with my new 20 thousand ruppes phone with pathetic battery life. What to do next.

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Where's the hide notch option in the settings? It was there before after some system update it's gone. It's a setting I really use.
I need to know if it will be brought back to the phone in some update or something.
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