Xiaomi India — mi a1 smartphone damaged accidentally | |||
I bought mi a1 in november 5 but accidentally the front gorilla glass broken, touch and display is working fine but only 35 days of the purchase ii have broken the glass within warranty period but mi service center people are saying you have to purchase lcd+touch it will cost 3999 (Display and touch price)+1152 (Tax+labour charges) what is this you are bribing the customer please repair my phone because it is inside warranty or remove the label of warranty or please give me only touch screen+gorilla glass, previously i used intex in that mobile only i got free screen replacement this mi is showing disrespect to the people Was this information helpful? | |||
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I exactly have the same problem. I purchased on 01/12/2017 and on 13/12/2017 my glass broke. Though, the functioning is good, I want to repair that for which the service is so poor that they charge almost 40%(Rs.5130) of the price I paid for the phone. Atleast the service charges they should exclude even if the damage is not covered by the warranty. And the worst part is I have placed an insurance yesterday by paying Rs.1800 and i have to complete it by sending my phone's image which is broken. Very very poor customer support. Cheating the customers.
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