Xiaomi India — mi band 2, product not delivered

Address:

New Delhi, Delhi, 110034

I have purchase band 2 through dabit card on 13-aug-2018 which was not delivered to me after some days when i track my product its show that it delivered but actually i m not received my product than i call to mi service centre its noted my complaint and say that our superior call you within24 hrs and solve your problem and also advice call to bluedart service which ia deliver mi product (My complaint no - woin[protected] and i call in bluedart and he say that your product is delivered on wrong address call to mi center and request for refund than again i m call to mi center for refund but it again say we will call u in 24hrs but actually no call receive when i say call to senior its hold my phone more than 1 hrs. Complaint time alread more than 3 days.
Please focus my complaint
Mohd sameer
Contact no-[protected]