Xiaomi India — mi care is not helping me regarding my phone hardware issue

 
2 Reviews
 D N Lokesh on Jan 3, 2018
Sir i have mi a1 mobile on december 22nd 2017... Imei number is [protected]... And it is not working due to hardware problem and i bought it in ebay... When reached to mi service centre... Care employee are saying we do not provide warranty service for you due to you bought it in ebay and when i contacted to ebay customer they are asking for doa regarding my issue but mi care employee are saying we don't provide the letter for you because you bought it in ebay and.. They checked the problem of my mobile and said it is hardware problem and should change motherboard and charging me 10000 rupees... Mi care is helping me regarding this issue what should i do now...
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Dear D N Lokesh,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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    Xiaomi India - mi care is not helping me regarding my phone hardware issue