Xiaomi India — Mi india is not doing anything about my phone | |||||
I bought a mi phone 3 months ago from snapdeal and it got damaged after 1 month only. Problem was that it was not taking charge. I gave it to service centre in park street kolkata. The job sheet that they provided said that complaint will be resolved in 15 days. Its been about 2 months now and i don't see any progress from their side. Hotline number is not working and their chat support doesn't connect very well. I don't know what should i do. I have tried calling them hundreds of time but it always says busy. I live in burla in odisha and going to kolkata to communicate with service centre is not easy. I prefer hotline or chat support amd it seems to be mi's tactics to hold their customers. Job sheet no. Js[protected] nd complaint id[protected] Was this information helpful? | |||||
 2 Comments | |||||
Comments
It is heating while charging gaming & on internet use it heats so much on video calling . I just want to return this handset
Reply
I bought redmi2 mobile imei [protected]and searial no is 11207/20479677 custmer name suresh .in my phone .sim card slot not working .[protected] i visit hisar services center your services center executive bad beahive me.i am shoked .please change your exective method.i hope .m.[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
4%
Complaints
6125
Pending
0
Resolved
259
+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
View all Xiaomi India contact information