Xiaomi India — Mobile Xiaomi redni note3

Address:	Mumbai City, Maharashtra, 400077
Website:	'[email protected]'

I had purchase Redmi Note 3 online by Amazon.in on 4th oct 2016, my product details are Xiaomi Redmi Note 3 (Gold, 32Gb) B01C2T6IDY IMEI No:[protected].
The problem is on 2nd Sim Slot which is not working. I have 1 sim card so I used 1st slot of the sim I never used 2nd sim card. Last week I had check my second slot by using sim, I found 2nd slot is not working,
So I went to MI service center of my area @Rupa Plaza Ghatkoar E Mumbai India. The Engg. check the mobile & said it has internal slot damage problem & it will not cover in Warranty. I want to ask u I have use only 1 Sim which I used in slot 1 but problem in 2nd slot which is phone problem then why service center said that it is not cover in warranty & I will have to pay charges for the replacement of the above part. (After receiving the phone by your service center Engg my 1st SIM slot also stop working )Now both slot stop working, now my phone is useless for me.) My phone is not any external damage or no water contact, it has internal problem. I want company should replace my part under warranty or give me new mobile. If not I have to take legal action against company.
I had given all they required but service center people not co operating from 6th Jan 2017 till date everybody saying different thing but not solving problem.