Xiaomi India — my xiaomi a1 exploded on its own while charging

Address:c/o-Sandeep Rath,pithapur,tarachand patna road,cuttack-9, Cuttack, Odisha, 753009

Sir,
It is indeed shocking that my mi xiomi exploded while on charging mode and i narrowly escaped.in fact i am a manager in kotak mahindra bank, cuttack, and today at about 7:30 p. M while i was inside the bank and had just set my mi a one cellphone on charge and was just beside my phone there was lot of smoke seen coming out of my phone. Even the bank alarms started to buzz and another employee of the bank seeing this took out the charger then it exploded, though i and all of the employees were saved narrowly but the smell of the fumes was so awful that the entire bank was smelling as there was some kind of electrical fire.
This mi a 1 cellphone was purchased by me two years back and it had till date no problem, but this sudden incident has perplexed me. Your company has such a good will that i purchased this cellphone but i find that it is like just any ordinary unbranded phone and is not at all safe to use. It has endangered my life and i am in deep shock apart from loosing the valuable data.
Be that as it may, i demand a compensation for this, if at all you want to maintain the good will, then you should honour my demand or else i will seek for remedy under law and also go to the social media seeking their support. I may also mention here that the entire incident is available in the cctv of our bank and photographed by other employees so kindly look into this matter seriously and with urgency. I would also request you to ensure quality before you sell your product in the market.
Regards,
Lakshpriya rath,

[protected]

Cuttack, odisha.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information