Xiaomi India — Neither delivery nor refund from almost 22 days

Address:	190021
Website:	Mi.com

I have placed an order on Mi.com (prepaid) of two phones namely Redmi Note 4 under order No.'s [protected], [protected] dated[protected]. My complaint is for both the Xiaomi and Fedex company. The above products were shipped by Fedex and honestly say, they have a worst service ever. As per the terms and conditions of the company the product should be delivered within 5-7 working days. Now it has been almost 22 days and the products are not delivered to me. After making calls on daily bases and used to talk to the customer cares of both the companies, now they said your orders are rejected eventually. My all efforts could be tarnished after waiting a very long period. The Xiaomi company has blocked my money and are earning interest with it. When i asked for a refund, they just said you have to wait still for weeks. What kind of company is this, it must be unveiled thoroughly all over everywhere and should be banned soon. Now my only purpose is that i will never recommend this company to anyone, their service is really unbearable and worst i have ever faced in my life.