Xiaomi India — No response after a month repairing

Address:	New Delhi, Delhi, 110059
Website:	www.mi.com

This is manoj from delhi, i purchased xiomi mi4 mobile from flipkart last year in october month. Actually in last month end "june" i have seen a symbol of headphone on my mobile screen and due to which i was unable to talk directly and to hear a voice of a caller i have to put my mobile speaker on.'

I gone to xiomi service center with this complaint in naraina delhi. Their i have seen literaly a drastic customer service their they are not even listening what customer is saying and in which situation we are. They are rude.

Then i called their customer care number[protected] on 3rd july 2016 and their customer care executive updated that they have some pick up facility for xiomi customer but for that i have to pay inr 190/- for pick and drop. I accepted the same because in today's scenerio time is money and i don't want to waste my time more on it.

On 4th july, one field executive came to pick my mobile from some gadgetwood mobile services "third party service provider for xiomi mobiles in india". He took my mobile and give me a receipt and request number that is 2147 and took visit charges from me same day.

On 5th july, i recieved a call from gadgetwood that as per the company norms they have to change the motherboard of my mobile and it will take 5 to 7 days process as they have to arrange the same from chennai.

Now from that day no one is answering and replying that when can i go to get my mobile back.

I am calling on gadgetwood customer care number and xiomi customer care number regularly. But no positive reponse.

Even i mailed my problem to him.

This is what i experienced in last one month.

I personally don't suggest anyone to buy xiomi mobiles now.

Fed up with it.