Xiaomi India — Not able to resolve the issues with the phone

Address:Ambala, Haryana, 133001
Website:www.mi.com/in

I bought a mi4i phone from flipkart on 3/5/15. Accidently i broke up it's screen. So I visited the service centre which was in Chandigarh And I live in Ambala which is almost 50km away from there. They told me that it will cost around Rs4200 and will take 15 days for it's replacement.I agreed and submitted my phone. And then my bad days started. After 15 days I called them to inquire about the phone but they didn't answered it. After trying for 2 days I finally went there after 17 days. They told me that phone is not repaired and I have to wait for another week. After that when I called them after a week they said that it will take 3 more days. So after 2 days of calling when i visited there they told me to wait for 2hrs because the part is available they have to just replace it. I was in hurry so I told them that I will collect it tomorrow and when I went next day they said that the phone is not repaired and the technician is not available so I have to come again after 3 days.At last after almost 1.5 months and spending Rs500 on travelling I got my phone back. So when I reached home and tried to make call from it I found that the mic is not working. So I again went there and they said that they have to change its motherboard and it will take 7 days. Having no other option I agreed. And the same thing happened again. After struggling for 15 days I got my phone back. I mailed my problem regarding the poor service to the company asking them to for compensation but they didn't paid much importance to it. The problem doesn't end there. Within 14 days it's headphone jack stopped working. So I again went to the service center and they said that they have to again change the motherboard and it will take 10 days. As this was not a major issue so i decided that I will get it repaired later. but I mailed my problem to the company asking them to replace the phone but they refused to do so. After Almost 2 months I visited the newly opened service centre in Ambala. I submitted my phone there and they said that it will not take more than 10 days. So today almost after 16 days I went there and collected my phone. When I came home I see that it is not showing any available wifi networks. So I again went there and they said that the replaced motherboard is faulty and they have to again replace it.SO I want xiaomi to either replace my phone with anew one or I want a full refund of my money .
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https://www.consumercomplaints.inxiaomi-technology-india-pvt-ltd-mi-india-don039t-buy-xiaomi-products-it039s-a-hell-amp-world-of-worst-service-people-c1219292#c2307012

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