Xiaomi India — One assist insurance selling along with MI Phones

Address:

Bangalore, Karnataka, 560097

I have purchased Mi note 4 along with the handset i have also bought mi protect plan, unfortunately hanset hads damaged and raised the claim for the same Service request number 1953622. and membership id :[protected]

according to the policy they have to give the handset witin 15 days but it has been 3 weeks no updae from one assit when ihave tried to call them claim relationship officer ms.Jyothi shetty either doesnot respond to call or giving false promises and cuts the call in between.and threatens to give the handset without repair if we follow up for more

Till date it is pending with insurance company and not specifing when i will get the handset.

you are selling good phones but dont tieup with this kind of cheaters who not at all care for the customers.you should also be responsible when you sell insurance plans.we buy insurance looking at your name not cheaters like oneassist.

Regards,
Rajendra.
[protected]