Xiaomi India — Online purchase redmi mobile not delivered

Address:	Bangalore, Karnataka
Website:	buy.mi.com/in/user/order

My order no [protected] purchased on 16/09/2016 for mi india website. Still today 27/09/2016 i am not received my product.

Bluedart inform me that shipment untraceable and request me to contac
Vendor for claim settlement issue.

I forwarded bluedart mail to service.[protected]@xiaomi.com.

But no valuable response from xiaomi. They just mailing wait wait... Wait...
Keep patience"

How long should i wait?

Please settle the issue and send my product and other accessories which i ordered as soon as possible or return my money which i paid online.

Regards

Sambhu nath chakraborty
Email id : [protected]@ajantabonican.com