Xiaomi India — Pathetic experience with xiaomi, battery issue

Address:Vadodara, Gujarat, 390007

I purchased the mi 4i phone six months back from amazon.com. Since i purchased this phone it was getting hitting problem. I thought it was new phone so might be having this issue. After month sometime phone get hang-up and sometime phone restart automatically. Last week suddenly screen was not working. I reached out to the service center and explain the same to them. They opened up the phone. There is some leakage issue from battery. They blamed me that its liquid damaged from your side. I tried to explain them if it is liquid damage than whole phone body gets damage and wet from inside. But they are not trying understand me. They told me to contact online service team and send email to them. I emailed to service.[protected]@xiaomi.com and asked for help but they replied to me to visit service center.

If for the 13000 rupees i have to pay this kind of problems and face this kind of pathetic service than i would suggest all the customer not to purchase any products from xiaomi.

If xiaomi diagnosis my device with any lab than they will get perfect picture. Worst experience with xiaomi. As common man i suggest not to purchase any phone from xiaomi.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6125
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information