[Resolved]  Xiaomi India — payment successful but order not placed. didn't even get a refund

Website:

mi.com

I tried placing a pre-sale order for redmi note 5 pro on 25th may.

I got the product in cart and made a payment of rs 14, 999 via google tez

Upi transaction id :[protected].
Mi order id : [protected]

Attached is a proof for the successful transaction.

The payment was successful but the order got timed out due to 'payment not done in time'.
This is an issue when the amount is

1. Debited from my account (25th may 12:10 p. M.)
2. Recieved by xiaomi successfully (25th may 12:10 p. M.)
3. But order isn't placed. (25th may till 1:03 p. M.)
(Kindly refer below screenshots)

So i would like a refund of the amount that was payed by me.