Xiaomi India — Phone is with Service centre for repairing from last 40 days | |||
Hi, I have submitted my Redmi 1s to service centre HCL ASP, Address: 14, Shivaji Nagar, Near Hotel Pride, Behind LIC Building, Pune – 411005 on 14 December 2014 and till now i have not got my phone repaired. There is small issue that phone is not charging and they are saying parts are not available for repair. They are not giving any confirm date of repair also. Called Xiaomi Customer Care also but no response from there. Was this information helpful? | |||
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Xiaomi India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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I had purchased one Xiaomi Redmi 1s phone from flipkart on 24th Sep 14 with order ID OD[protected] whose Network Problem from 15th Jan 15. We had given the phone to Satyam Communication, J-34, Basement, Sector-18, Noida, UP on 16th Jan 2015 for repair which is Xiaomi service.The service center informed us that the Network Issue has been resolve under warranty and gave us a work order no OIA/XM/14/00600. Till date we not received the phone and we are finding it difficult to survive without the phone from last 20 days. We had also escalated the issue to Xiaomi call center about the same on 02nd Feb 2015 and again on 03rd Feb 2015 but they gave only a ticket no 21151 and nothing was informed on the progress of repair. Request you to take necessary action asap. Regards Ajit Kumar Jha, Noida Mobile No:[protected]
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