Xiaomi India — Phone not getting repaired

Address:New Delhi, Delhi

I have purchased a Redmi2 phone from amazon on[protected]. phone was working fine till[protected], but suddenly display goes black & nothing was visible on screen. i contacted service center, they took the phone & asked me to wait for 4-5 days to get it repaired. after 5 days i got a phone call stating that phone is liquid damaged & it will be repaired on chargeable basis and it will cost 3648. i told them that there was no water damage done to phone & still it is working only the display is not coming. they refused to repair without charges. kindly help me out to sort out the matter
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information