Xiaomi India — received mobile with void seal broken defective piece

Address:600074
Website:Mi.com

I have ordered redmi 4 phone on 25th september 2017 and received on 1st october 2017. I started using it only from 15th october 2017. Suddenly on 15 th my mobile was switched off and could not be switched on i have visited nearby service centre there only i came to know i have received duplicate from mi phone xiaomi site with void seal broken. They replied motherboard has to be replaced. Hence i contacted customer service team for replacement, they were not providing proper resolution. My total money loss. Refer my mail id [protected]@gmail.com case i'd:[protected]
[protected].
Invoice no: [protected].
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I purchased MI max 2 3months ago and it has problems like..

Video freezes..
Applications suddenly stop running and it comes to home page..

Even after complaining about it to customer care, none followed up.. I got no response.. Then I visited service centre got it reloaded and still same problem.

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